I offer a full happiness guarantee.
Your happiness means the world to me.
I offer lifetime aftercare to those who buy my handmade products.
If you are unhappy with the product you receive you can send it back within 14 days and I will issue a refund that covers the cost of the item.
I will not be able to refund postage costs, unfortunately.
This 14 day window does not apply to earrings for hygiene reasons.
I have tried to foresee situations that may occur which could leave you unhappy with the item you’re meant to love.
If the item arrives damaged –
I will replace the product free of charge.
If an earring loop opens up or a pendant back becomes unglued –
I will repair the item and send it back in the post free of charge